Nick's Tech FixHouse-call tech support Request help

My service menu

Clear prices, scope, and typical times.

I list labor and parts separately, get your approval before I buy anything, and show applicable Texas sales tax as its own invoice line.

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In-home visit minimum: $89This covers arrival, intake, and the first 30 minutes. When you choose a flat-rate service below, I charge that service price instead of adding the visit minimum.
Prices are before tax and partsTravel is included within 10 one-way driving miles of my Greater Katy business base. Over 10 through 20 miles is $15 per visit, plus applicable tax, paid before the visit. Addresses over 20 miles are outside my service area.

How Texas sales tax works here

I separate the invoice so you can see what is being taxed.

Texas generally taxes computer hardware, hardware repair or upgrade labor, and related charges. Work only on customer-owned software is generally not taxable when I did not sell the software. Data transfer, storage, conversion, and similar data-processing work is generally taxed on 80% of the charge. Separately stated instruction or consultation is generally not taxable.

Taxable

Hardware and parts

I collect tax on parts I sell and on charges connected with repairing, maintaining, or upgrading computer hardware.

80% taxable

Data services

I apply the Texas 20% data-processing exemption when the work qualifies and show the taxable amount on the invoice.

Generally not taxable

Training and software-only work

This applies when the work is separately stated and does not become part of a taxable hardware repair or bundled sale.

Depends on scope

Mixed or diagnostic visits

I classify the actual work after diagnosis and separate unrelated taxable and nontaxable services when the facts allow it.

These labels describe my current invoicing approach, not personal tax advice. Exempt customers must provide a valid exemption or resale certificate before invoicing.

Services you can request

What each service includes.

Times are typical working time, not guaranteed completion windows. Parts availability, download speed, device condition, passwords, and unexpected damage can change the schedule. I pause and ask before work goes beyond the approved scope.

Diagnosis & repair

For problems that need troubleshooting before the right fix is clear.

In-home diagnosis

I review the symptoms, device condition, likely causes, and practical next steps. The first 30 minutes are included; I quote additional work before continuing.

Typical time: 30–60 minutes.

$89Tax depends on outcome

Computer health check

I review updates, startup items, storage health and free space, common malware, and performance symptoms, then give you recommendations.

Typical time: 1½–2 hours.

$129Tax depends on scope

Malware and browser cleanup

I scan for common malware and unwanted software, clean browser problems, install available updates, and review safer habits. This is not digital forensics or identity-theft investigation.

Typical time: 1½–3 hours.

$149Generally not taxable

Windows repair

I troubleshoot boot trouble, failed updates, driver conflicts, corrupted profiles, or recurring Windows errors on customer-owned software.

Typical time: 2–4 hours.

$169+Generally not taxable

Windows reinstall or refresh

I reinstall or refresh Windows, install drivers and updates, and perform first-use checks. File backup or restoration is a separate data-service line.

Typical time: 3–5 hours, plus large downloads.

$229Generally not taxable

Hardware upgrades & replacement

Parts are quoted separately and must be compatible with the exact model.

RAM upgrade labor

I confirm compatibility, install the memory, and run a basic recognition and stability check.

Typical time: 30–60 minutes.

$79Taxable

SSD upgrade labor

I install a compatible drive and either clone the old drive or prepare it for an operating-system install. Drive cost is separate; cloning is shown as a data-service line.

Typical time: 1½–3 hours, plus data-copy time.

$149+Taxable

Laptop battery replacement labor

I install a compatible battery and complete basic charging and power checks. I do not work on swollen or unsafe batteries inside a home.

Typical time: 45–90 minutes.

$89+Taxable

Laptop screen replacement labor

I replace a supported display panel and test the image, brightness, hinges, and cable connection. Screen cost is separate.

Typical time: 1–3 hours after the part arrives.

$169+Taxable

Desktop component work

I install or replace supported power supplies, graphics cards, storage, Wi-Fi cards, or multiple desktop components. I quote larger rebuilds after diagnosis.

Typical time: 1–4 hours.

$99+Taxable

Setup, Wi-Fi & data

For a new computer, home-office equipment, network trouble, or moving files.

New computer setup

I handle initial settings, updates, customer-owned account setup, printer and email basics, and first-use checks. File transfer is separate.

Typical time: 1½–2½ hours, plus updates.

$149Tax depends on scope

File transfer or drive cloning

I copy accessible user files or clone an eligible drive to customer-approved storage. This is not lost-data recovery, and I cannot guarantee every file is readable.

Typical time: 1–3 hours, plus unattended copy time.

$129+80% taxable

Backup setup

I configure a customer-owned external drive or supported cloud backup, run an initial check, and show you how to confirm future backups.

Typical time: 1–1½ hours, plus the first backup.

$99Tax depends on scope

Home Wi-Fi or router setup

I set up a customer-owned router, connect core devices, review placement and coverage, and troubleshoot common connection problems. New cable runs are not included.

Typical time: 1–2 hours.

$129+Tax depends on scope

Printer setup

I connect one supported printer to the local network and up to two computers or mobile devices, install current software, and run a test page.

Typical time: 45–90 minutes.

$99Tax depends on scope

Training & safer computing

Patient instruction and practical next steps, without a rushed classroom.

One-on-one tech training

You choose the goals. I can cover computer or phone basics, email, photos, files, printing, video calls, accessibility settings, or safer browsing.

Typical time: 1 hour; additional time is $99 per hour in 30-minute increments.

$99Generally not taxable

Security checkup and scam consultation

I review updates, account recovery options, multi-factor authentication, browser settings, and practical next steps after a suspicious message or support scam. I do not provide legal, financial, identity-theft, or forensic services.

Typical time: 1–1½ hours.

$129+Tax depends on scope

Remote quick help

I provide up to 30 minutes of phone or video help for a basic customer-owned software, account, or “how do I?” question. I only use remote access after explaining it and getting your permission.

Typical time: Up to 30 minutes.

$49Generally not taxable

Before work begins

No surprise parts or open-ended work.

Estimate and approval

I confirm the initial scope and price. If diagnosis changes the recommendation, I stop and get your approval.

Parts

Parts are paid for before ordering. Labor and service are paid at the end of each day’s visit. Supplier return conditions are disclosed before purchase. See the terms of service for the 14-day workmanship guarantee and full payment policy.

Your data

You remain responsible for a current backup. I handle devices carefully, but repair and failing hardware can involve unavoidable data-loss risk.

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